Open Membership and tap Restore in the top-right corner.

Use the same Apple Account or Google Account that made the original purchase — restoring checks the store account signed in on this device, not your Vuvie sign-in provider. After restoring, reopen the series or episode you were trying to watch.

If nothing is found, confirm the device is signed in to the right store account and try once more.

Vuvie may ask you to sign in before it can safely link the membership to this device. Use the Sign in or Contact Us buttons shown with that message.