Terms of Use

These Terms of Use ("Terms") govern your access to and use of the Vuvie mobile application, websites, and related services (collectively, the "Platform") operated by Vuvie ("Vuvie", "we", "us", or "our"). By downloading, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

Vuvie provides short-form drama series and related entertainment content, some of which may be free and some of which may require coins, a membership, or other paid entitlements. Features available on the Platform may change over time.

References to "you" mean the individual who accesses or uses the Platform, including guests browsing without an account and signed-in users.

You must be able to form a binding contract in your jurisdiction to use the Platform. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at hello@vuvie.io if you suspect unauthorized use.

Each user of the Platform is allowed a maximum of one account per device embedding a mobile operating system. You may not create, register, or control multiple accounts, and you may not use another person's account, in order to obtain a reward, promotion, or other benefit more than once. Deleting an account and registering again does not create a new entitlement to a one-time reward.

We may limit registrations per device, decline a reward, reverse a reward, or suspend or terminate accounts where we reasonably believe this section has been breached.

Content available on Vuvie may be licensed from third-party rights holders. Except for the limited license granted to you to stream or download content for personal, non-commercial use through the Platform, no rights are transferred to you. You may not copy, redistribute, publicly perform, reverse engineer, or create derivative works from Platform content except as expressly allowed by applicable law.

You agree not to misuse the Platform, including by attempting to circumvent payment, access controls, or DRM; harassing other users or Vuvie staff; uploading malware; scraping or bulk-downloading content; or using the Platform for any unlawful purpose. We may suspend or terminate access for violations of these Terms.

Memberships renew automatically until cancelled according to the instructions shown in the app or your app-store account settings. Virtual currency (coins) and membership benefits are licensed, not sold, and generally are non-refundable and non-exchangeable once used, except where required by law. Prices and promotions may change; existing purchases are not retroactively adjusted unless we say otherwise.

You may purchase and use an app-store membership as a guest without creating a Vuvie account. Vuvie assigns a pseudonymous purchase identifier to the app installation so it can verify and restore access. Signing in is optional after purchase and can help protect access across devices. The applicable app store, not Vuvie, processes the payment and provides the purchase receipt.

Refund eligibility and requests are handled under the applicable app store's policies and applicable law. If Apple asks Vuvie for consumption information related to an App Store refund request, Vuvie sends that information only when you separately consent to the disclosure. Declining consent does not prevent you from using Vuvie or requesting a refund.

Coins and ad-based episode unlocks have no cash value, are non-transferable, and cannot be redeemed for money. Reward coins expire under the wallet rules shown in Vuvie. Reward amounts, daily limits, and ad availability may change, and an unavailable or interrupted ad does not guarantee a reward.

Some rewards, including the sign-in bonus and other welcome or one-time bonuses, may be claimed only once per person and only once per device, regardless of how many accounts are used. Vuvie may keep a limited, pseudonymous record that a device has already claimed a one-time reward so the limit survives reinstalling the app or deleting an account.

Coins and other virtual currency remain licensed to your account. If we suspend or terminate your access, or if you delete your account, any unused coins and reward balances are forfeited and are not refunded or transferred, except where required by law.

Rewarded advertising is available only in the Vuvie mobile apps. Vuvie may withhold or restrict ad-based earning and unlocking when we reasonably detect fraud, automation, replay, tampering, or other abuse. Advertising and virtual-item eligibility remain subject to the age requirements and content rating for the app in your region.

Purchases completed through Apple App Store, Google Play, or other storefronts are also subject to those providers' terms and billing practices.

THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Platform will be uninterrupted, secure, or error-free.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VUVIE AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO VUVIE IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS.

We may update these Terms from time to time. Material changes will be indicated by updating the date associated with this document or by providing notice in the app. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.

Questions about these Terms may be sent to hello@vuvie.io. For product support, use Profile → Help & feedback inside the Vuvie app.